Easy Retail Flow › Repairs › Predefined Repairs
¶ Predefined Repair Templates
Streamline your service intake by creating reusable templates for common repair jobs like screen replacements or battery swaps.
¶ 1. Template Structure & Automation
The Predefined Repairs system allows you to build a complete blueprint for a service job. When a template is selected during intake, it automatically populates parts, labor, and diagnostic notes, saving significant time for the front-desk staff.
Figure 1 — The tabbed template editor for defining costs, descriptions, parts, and labor.
¶ 2. Tab-by-Tab Configuration
The template editor is split into four tabs, each handling a specific part of the repair blueprint. Below is a detailed look at each section.
¶ 2.1 Details & Cost
This tab captures the core identity of the template, including the name (e.g., "iPhone 13 Screen Replacement") and the standard customer notes.
¶ 2.2 Descriptions
Define the standard problem and solution text. This helps in maintaining a professional and consistent tone across all service invoices.
¶ 2.3 Parts & Components
Pre-load the parts required for the job. You can specify quantities and any special internal instructions for the parts team.
¶ 2.4 Labor & Time
Set the expected labor hours and technician roles. This ensures that the labor cost is automatically calculated and added to the estimate.
¶ 3. Global Settings & Actions
The sidebar provides persistent controls for the template's lifecycle:
- Repair Categories: Link the template to a specific category (e.g., Mobile, Laptop) for easier filtering.
- Service Priority: Set a default priority (e.g., Normal or High) that will be applied to all jobs using this template.
- Template Active: Toggles the availability of the template in the Add New Repair screen.